CAFM Explorer Facilities Management Software

Help Desk SoftwareCAFM Explorer Service Packs
Enhancement
Mar-08
Jul-08
Nov-08
Dec-08
Feb-09
SP1
SP2
SP3
SP4
SP5
 
AutoCAD 2008
CAFM CAD
is now compatible with AutoCAD 2008
 
Contractor
Access

A new CAFM Net product was been introduced to enable service providers
to have a limited view of CAFM Net to update and complete work orders.
Internal & External
Access

The logging in process for CAFM Net has been enhanced to enable both internal
and external access to be granted from the same CAFM Net installation.
Emails
An option is now available within CAFM Explorer to send email notifications
to the helpdesk when notes are added to work orders.
New "Look & Feel"
Within SP4 CAFM Net is going to have a new look and feel which making the
product easier to use and navigate as well as providing an improved
overall design.
CAFM
Net Configurabilty

Within SP4 users will be able to personalise the colour of CAFM Net and
add corporate logos where required.
CAFM
Net Compatability

CAFM Net will be compliant to Section 508 Accessibility Standard within
SP4.
Standard
Work Orders

The ability to select standard work orders for logging calls within CAFM
Net will be introduced in SP4.
Administration
Settings

New administration settings will be introduced within SP4 to enable customers
to configure a selection of fields to be either visable or not visable
to users.
Notes
There will be an option to add notes to work orders via CAFM Net.
Event
Log

An option will be made available within SP4 to enable users to view the
event log of a work order via the net application.
 
Bookable & Viewable
Rooms

It is now possible to have rooms bookable within the application but only
viewable on line.
New
Calendar Screen

An Outlook style calendar was introduced to the CAFM Net product for the
booking and searching of rooms.
Enhanced "Booking
Wizard"

An enhanced booking wzard has been introduced into the Net application
to enable simpler selection and booking of rooms, associated equipment
and services.
On-Line
Booking of Equipment & Services

Within the CAFM Net application it is now possible to book assets and service
items from pre defined menus.
Edit
and Deletion of On-Line Bookings

It is now possible within CAFM Net to edit and delete room bookings if
the currently logged in user is either the contact or host of the booking.
Building
Sensitisation

CAFM Net will now recognise the location of a user from the CAFM Explorer
databasse and present by default rooms for booking within their building.
 
Hotfix
Packaging

The installatin process has been enhanced so all hotfixes for CAFM Explorer
and CAFM Report Explorer are issued as MSI files.
Easy
Install

A new application has been included within the product to enable easier
installation. This will assist users who wish to install the product independantly.
 
Help
desk

Performance when running 2nd retrieve of work orders within the helpdesk
has been enhanced.
Room
Booking Performance

As the room booking area of the application has been significantly enhancecd
several performance enhancements have been made to this area to increase
the speed of the process of booking rooms and associated equipment and
services.
 
New
Asset Work Orders Report

A report has been created which will detail specific work orders that have
associated assets.
Report
Explorer Multi-Select

Several reports now have multi-select functionality and it is now possible
to run key reports on a selection of locations not just one or "all".
Report
Scheduling

It is now possible to configure report schedules for a "Tomorrow" date
parameter. This schedule will automatically update to be the current date,
plus one day.
New
Completion Details Report

A new completion details report has been provided which allows the work
order parameters to be set and the completion details to be exported /
reported.
 
Room
Booking Time Limitation

An enhancement has been introduced to allow system administrators to limit
the time in advance that a room booking can be made.
New "Hosted
By" field

A new field has been introduced into CAFM Net and CAFM Explorer to provide
the ability to have a contact for a room booking and also a "hosted
by" field which facilitates the booking of rooms by one person such
as a PA for another.
Gantt
Chart Performance

A new feature has been introduced into the room booking Gant chart to enable
CAFM Explorer to store booking information for a period to increase the
speed of room booking naviagtion from the Gantt chart.
Meeting
Attendees Car Registration

When assigning meeting attendees to room bookings it is now possible to
add ad-hoc car registration details. These can in turn be passed to security
or used to allocate car parking spaces.
Auto
Issue of Room Booking Work Orders

System Administrators can specify if room booking related work orders are
to be automatically issued to assigned service providers.
 
Introduction of new Stock Security Module
The security area of CAFM Explorer has been enhanced to enable System Administrators
to assign different security rights to the Stock area of the application.
Default Dictionary
Location

The default dictionary settings have been enhanced to enable customers
to have one centralised dictionary for all users to access.
Turn Off
Spell Checker

The spell checking functionality can now be independantly turned off.
New Product
Help

New CAFM Explorer Help is now available which provides more detail and
easier navigation.
Helpdesk
Email and Hyperlinks

Within the email notifications from help desk it is possible to insert
hyperlinks to email addresses or web sites for use with feedback forms
and surveys.
Enhanced People Import
The people import has been enhanced to allow more detailed scheduling,
more fields, greater error reporting and deletion and hiding of person
records.
Microsoft .NET 3.5 upgrade

Performance enhancements

Filter select timer/cancel

 
Enhanced
Compatibility

CAFM Mobile has been enhanced to make it compatible with most WAP enabled
devices. The usability is dependant on the screen size so consult FMx for
more information.

Live Person

Hi, I'm Sophie, please feel
free to ask me a question

 

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