An intuitive, web-based interface designed to drive collaboration

CAFM Web is accessible from any mobile device providing instant access to all types of users. This includes an intuitive self-service portal for customers, mobile access for trades and contractors, management reporting and dashboards along with real-time health & safety and risk mitigation.

CAFM Web provides instant web access for key users including:

  • Management Information, Dashboards & Reports
  • End user and client request logging and tracking
  • Contractors and engineers for automated workflow
  • Estates and property managers
  • Internal and external client room and resource booking
  • On-the-go help desk operation

Key Benefits:

  • Configurable and intuitive user interface to make engagement with facilities quick, easy and dynamic – driven by pictures if required
  • Speed – no software to download or update to local devices
  • Real-time communication to field-based personnel, improving workflow and reducing administration and costs while increasing productivity
  • Continual service via offline working for engineers / contractors
  • Automation – fast fault reporting and automatic generation of work orders
  • Visibility – ability for users to track fault progress and receive live updates
  • Efficiency – contractors and engineers are able to continue receiving work on the move and search for other relevant work by location
  • Instant and automated Health & Safety including Asbestos and Hazards alerts and Dynamic Risk Assessments
  • Simple and Efficient access to multiple assets for easy PPM & condition surveying
  • Real-time travel, work commence and stop options
  • Enforcement of appropriate risk assessments and standard operating procedures including signature capture

CAFM Web Help Desk 'on the go':

  • Visibility of all real-time facilities data via configurable dashboards – with drill down for further investigation
  • Full help desk management from mobile device
  • Log, assign issues and track work orders
  • Manage Service Level Agreements
  • Live communication 'chat' with engineers
  • Access and control of critical documentation

Resource Booking Calender including:

  • Accessible to internal and external customers
  • Online Room Booking calendar showing real-time availability of rooms
  • Ability to book associated services, porterage, catering amongst others
  • Automatic link to facilities Help Desk for associated activities requiring action
  • Easy-to-use Room Booking wizard 
  • Multi-level approval process
  • Full visibility of utilisation and dashboard reports

Property Manager

The property manager access ensures full visibility of critical estates information and documentation to key personnel, all accessible from any device.

  • Property & Estates Dashboards
  • Links to critical documentation such as contracts
  • Lease & Tenancy information available at the touch of a button
  • Key building information, condition surveys and audit data

Interested in finding out more?
Get in touch to speak to one of our expert team.

Contact Us

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